Check-in

Passengers who purchase an air ticket must check in for each of the flights on the ticket. This means that the boarding card is provded for each flight as far in advance as the company’s commercial program allows.

DOMESTIC FLIGHTS

All passengers must check in, whether having luggage or not, 40 minutes before the flight departure. The failure to comply with these acceptance times means the loss of the reserved or checked seats.

The boarding card can be obtained from online check-in or at the usual check-in counters.

Customers may obtain the boarding card for the return flight as long as it is on the same day as the outward flight. They may also obtain boarding cards for continuing flights if these take place on the same day and as long as they hold a connection ticket.

INTERNATIONAL FLIGHTS

The deadline for checking-in with luggage is 60 minutes before the departure of the flight and 45 minutes if the passenger has no baggage to check-in. The failure to comply with these acceptance times means the loss of the reserved or checked seats.

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